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Based in suburban Philadelphia, I am an IT professional with deep experience in Windows server and desktop OS support, VMware vSphere management, Citrix XenApp administration, backup technologies, and infrastructure hardware architecture. I am a value-added contributor to IT teams by bringing together critical thinking and analytic skills, impeccable attention to detail, demand for efficiency, strong communication processes, and an ultimate focus on end users. My unique background seamlessly allows me to combine technical and soft skills into an invaluable member of any group or project. My years in a family trucking business and as a theatrical Technical Director honed my talents in project management, working with diverse constituents presenting often competing goals and priorities, maintaining budgets and timelines, and managing people. I have supported tiny organizations, Fortune 500 corporations, and many institutions in-between. I am always willing to take on a new project or challenge or support colleagues in coming up with unconventional solutions to complex problems. I excel in learning to do by doing.

For the past two-plus years I have been a key member of an IT infrastructure post-merger integrations and server engineering team. In this role, I have provided Tier 3 support to 50-plus regional offices in the Americas, taken projects from pilot testing to production deployment, and designed infrastructure hardware solutions for acquired organizations as we integrate them into our systems and standards. I have traveled frequently supporting the integrations team with discovery trips, equipment staging, platform migrations, and full-scale go-live events. Our cross-functional work requires detailed coordination and communication across multiple silos, and I have often been a liaison to other teams. I have spent extensive time developing, documenting, and implementing standards for multiple IT processes with a focus on efficiency, communication, ability to monitor results.

A New Orleans native, I am an alumnus of Arden Cahill Academy and Isidore Newman School. I hold an AB in American Civilization, with a focus on material culture, from Brown University. I also attended Yale School of Drama, spending two years in the MFA program in Technical Design & Production before returning to the IT world. When not in the office or testing new technology and learning new skills in my home lab, I enjoy spending time with my family in a variety of activities ranging from hiking to travelling to exploring children's museums. I also love any opportunity to bust out all the power tools on a fun woodworking project.
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